Writing NDIS progress notes takes most support workers 15–20 minutes per session. After a long shift, the last thing you want to do is sit down and figure out how to structure a compliant note. So you write something quick, it gets sent back, and you spend even more time fixing it.
Clio Care is a free NDIS progress notes app that does the hard part for you. You describe your session in plain language — speak it or type it — and Clio generates a structured case note that covers everything an auditor or supervisor expects to see.
How it works
There are no templates to fill in. No frameworks to learn. You answer three questions:
1. How were they?
Describe how the participant was during the session. Their mood, what they said, how they responded, any choices they made. Use your own words — the way you’d tell a colleague about it.
2. What did you do?
What activities happened, what strategies you used, how it went. Again, just describe it naturally. “We went to the park and practiced crossing the road” is perfect. You don’t need to dress it up.
3. Anything to flag?
Tick whether there were any incidents, restrictive practices, or follow-up items. If something happened, describe it briefly and Clio handles the rest — incident classification, notification timeframes, Section 15(2) records for restrictive practices.
That’s it. Clio takes your answers and generates a full case note structured around the CLIO Framework — Context, Lived Experience, Interventions & Impact, Oversight — with automatic goal linking, privacy filtering, and compliance coverage from 6 primary NDIS source documents.
Before and after
Here’s what a real input looks like, and what Clio produces from it:
Your words stay your words. Clio doesn’t upgrade “she thought it was hilarious” into “the participant demonstrated positive engagement with aquatic activities.” It keeps your voice and adds the structure.
What happens behind the scenes
Clio isn’t a generic AI writer. It’s built on a compliance engine sourced from the actual NDIS legislation:
Goal linking
Clio reads the participant’s profile and connects your session description to their NDIS plan goals automatically.
Incident detection
If you describe something that matches a reportable incident category, Clio flags it with the correct classification and notification timeframe.
Privacy filtering
Private details that aren’t clinically relevant — like relationship status or family disputes — get filtered out of the note automatically.
Voice input
Tap the mic and talk. Clio transcribes your speech and cleans up filler words, false starts, and casual language.
Smart tips
After every note, Clio gives you 3 personalised tips — things you did well, things to add next time, documentation best practices.
Reports
Your signed notes feed into 4 report types: Plan Review Summaries, Incident Summaries, Goal Progress Reports, and Handover Reports.
Why it’s free
Clio Care is completely free. Every feature, unlimited notes, unlimited reports. No credit card, no trial that expires after 7 days, no “upgrade to unlock” prompts. You get the full product from day one.
No trial period. No expiry. Every feature, always free.
Works on your phone
Clio Care runs in your phone’s browser. Add it to your home screen and it works like an app. Generate notes on the bus home from your shift, email them to your provider, export as PDF. No app store download required.
Who it’s for
Clio was built for NDIS support workers — the people writing notes after every shift with no documentation training and no time. If you’re a sole trader, a platform worker on Mable or Hireup, or employed by a provider that doesn’t give you decent software, Clio is the tool you’ve been wishing existed.
You don’t need to know anything about the NDIS Practice Standards, the Code of Conduct, or what Section 15(2) means. Clio knows. You just talk about your day.
Start generating better notes today
Free. Always. All features. No credit card. Describe your shift and get an audit-ready case note in seconds.
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